Privacy Policy
Last updated: September 2026
This Privacy Policy explains how Sumaq Wrapz collects, uses, stores and protects personal information when you visit sumaqwrapzcreations.com, contact us or purchase products through our online store.
We are committed to handling personal data responsibly and in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) and applicable Spanish data protection law.
1. Who We Are
Sumaq Wrapz is an independent online store offering clothing, jewelry, accessories, handmade pieces and curated products. Sumaq Wrapz is established in Spain and is responsible for the processing of personal information collected through this website. For privacy-related questions or to exercise your data protection rights, you can contact us at: Email: info@sumaqwrapzcreations.com Full legal and business identification details are available in our Legal Notice.
2. Information We Collect
Depending on how you interact with Sumaq Wrapz, we may collect the following categories of personal information:
Identification and contact information, such as your name, surname, email address, telephone number, billing address and shipping address.
Order information, including the products purchased, order number, order value, delivery method, transaction status and information necessary to manage your purchase.
Payment-related information. Payments may be processed by third-party payment providers. Depending on the payment method selected, those providers may process your payment details directly. Sumaq Wrapz may receive transaction confirmations, payment references or payment status information necessary to process your order.
Communications, including information you provide when contacting us through the website, email, customer support or other communication channels.
Technical information, which may include IP address, browser type, device information, operating system, website activity and other technical information generated when accessing the website.
Cookie and preference information, where applicable, according to your cookie choices.
We only request personal information that is reasonably necessary for the purposes described in this Privacy Policy.
3. How We Use Your Information
We may process your personal information for the following purposes:
To process and fulfil orders, including confirming purchases, preparing products, processing payments, arranging delivery and providing information about the status of your order.
The legal basis for this processing is generally the performance of a contract or taking steps requested by you before entering into a contract.
To provide customer service, answer questions, manage requests, resolve problems and communicate with you regarding your purchase.
Depending on the situation, this processing may be necessary for the performance of our contract with you or based on our legitimate interest in providing effective customer support.
To comply with legal and administrative obligations, including accounting, tax, consumer protection and other obligations imposed by applicable law.
The legal basis for this processing is compliance with a legal obligation.
To maintain and protect the website, detect technical problems, prevent abuse, improve security and ensure the proper operation of our services.
Where applicable, this processing may be based on our legitimate interests, provided that those interests do not override your fundamental rights and freedoms.
To send marketing communications, only where permitted by applicable law and, where required, after obtaining your consent.
You may withdraw your consent to marketing communications at any time.
4. Orders & Payments
When you place an order, we process the personal information necessary to manage the transaction.
This may include your name, contact details, billing and shipping information, the products ordered, order amount, delivery information and payment status.
Payment services may be provided by external payment processors such as:
Payments are processed securely through WooPayments. Customers may pay using major credit and debit cards and, where available, Google Pay. Payment information is processed by the payment provider and is not stored directly by Sumaq Wrapz.
These providers may process your information according to their own privacy policies and security procedures.
We only receive and use the payment information necessary to confirm and manage your purchase.
We may also retain transaction and invoice information where necessary to comply with accounting, tax or other legal obligations.
5. Shipping Information
To deliver your order, we may share the information necessary for delivery with postal services, courier companies or logistics providers.
This information may include:
Your name, delivery address, telephone number, email address and information necessary to identify and deliver the shipment.
We only provide shipping providers with the information reasonably necessary to perform the delivery.
Shipping providers may process this information according to their own privacy policies.
Current shipping or logistics providers may include: Correos, InPost, DHL, SEUR
6. Cookies & Analytics
Our website may use cookies and similar technologies to operate correctly, remember preferences, maintain shopping-cart functionality and understand how visitors interact with the website.
Some cookies are necessary for the operation of the store and website.
Other cookies, such as certain analytics, advertising or tracking cookies, may require your consent before they are activated.
Where consent is required, you should be able to accept or reject those cookies through the cookie consent system.
Spanish data-protection guidance requires consent for non-exempt cookies and states that accepting and rejecting them should be offered with comparable prominence.
More detailed information about the cookies used on this website will be available in our Cookies Policy.
7. Third-Party Services
To operate our online store, we may share personal information with trusted service providers when necessary to provide our services.
These may include payment processors, shipping and logistics providers, website hosting providers, email services, website security services and other technical providers.
Personal information is only shared where necessary for the provision of these services or where required by law.
We do not sell personal information to third parties.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and for any additional period required by applicable law.
For example:
Order, invoice and transaction information may be retained for the periods required by tax, accounting and commercial legislation.
Customer-service communications may be retained for as long as necessary to manage the request and any related responsibilities.
Information processed on the basis of consent may generally be retained until consent is withdrawn, unless another lawful reason requires continued retention.
Cookie information is retained according to the duration and purpose of each cookie, as explained in the Cookies Policy.
Once personal information is no longer necessary, it will be deleted, anonymised or securely restricted where appropriate.
9. Your Privacy Rights
Under the GDPR, you may have the right to:
Access the personal information we hold about you.
Rectify inaccurate or incomplete personal information.
Request erasure of your personal information when the applicable legal requirements are met.
Request restriction of processing in certain circumstances.
Object to processing where the processing is based on certain legal grounds, including legitimate interests.
Request data portability where applicable.
Withdraw consent at any time where processing is based on consent. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
These rights are recognised under the GDPR.
To exercise any of these rights, contact: info@sumaqwrapzcreations.com
We may request reasonable information to verify your identity before processing your request.
Requests concerning GDPR rights should generally be answered without undue delay and, in principle, within one month.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD) if you believe that your personal information has been processed in breach of applicable data-protection legislation.
10. Data Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, accidental loss, alteration, disclosure or misuse.
These measures may include secure website connections, restricted access to administrative systems, software updates, authentication measures, backups and security controls provided by our hosting and service providers.
However, no method of transmitting or storing information online can guarantee absolute security.
If we become aware of a personal-data breach, we will take the measures required by applicable law.
11. International Data Transfers
Some external service providers may process information outside Spain or the European Economic Area.
Where personal information is transferred to countries outside the European Economic Area, appropriate safeguards will be used where required by law, such as an adequacy decision, approved contractual safeguards or another mechanism permitted under the GDPR.
The actual transfer arrangements depend on the third-party services used by Sumaq Wrapz.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to the website, our services, the third-party providers we use or applicable legal requirements.
When significant changes are made, the updated version will be published on this page.
The date shown at the top of this Privacy Policy indicates when it was last updated.
13. Contact
If you have questions about this Privacy Policy, want more information about how your personal information is processed or wish to exercise your data protection rights, please contact: Sumaq Wrapz Email: info@sumaqwrapzcreations.com Spain