Terms & Conditions

1. About Sumaq Wrapz

Sumaq Wrapz is an independent online store based in Spain, offering clothing, jewelry, accessories, handmade pieces and curated finds. For questions about our products or your order, please contact us at info@sumaqwrapzcreations.com.

2. Products

We aim to show our products as accurately as possible through photographs, descriptions and measurements. Some items are unique, handmade . Their condition and any known imperfections will be described in the listing. Small variations may occur in handmade pieces.

3. Orders & Payment

All prices are displayed in euros. Available payment methods, shipping costs and the total price are shown at checkout. Orders are subject to availability. If an item becomes unavailable after purchase, we will contact you and arrange an appropriate solution, including a refund where applicable.

4. Shipping

We ship to the destinations available at checkout. Shipping costs and estimated delivery times are provided before you place your order. We prepare orders with care and will inform you if an unexpected delay occurs.

5. Returns & Your Rights

Consumers generally have 14 calendar days from receiving an online order to exercise their right of withdrawal, subject to legal exceptions. To request a return, contact us at info@sumaqwrapzcreations.com. Return instructions and any applicable return postage costs will be communicated in accordance with the law.

If an item arrives damaged, incorrect or does not conform to its description, please contact us so we can resolve the issue. Your statutory consumer rights remain fully protected.

6. Contact

For questions, returns or assistance with an order, please email info@sumaqwrapzcreations.com. We will do our best to respond as soon as possible.